Refund

A refund is the process of returning money to a customer when they are dissatisfied with a product or service, or when a purchase was made in error. Refunds typically occur when items are returned, services are canceled, or a purchase does not meet expectations. Businesses have specific policies outlining the conditions under which refunds are granted, such as time limits or the state of the returned item. The goal of refunds is to maintain customer satisfaction and loyalty while addressing grievances effectively.