retention rates
Retention rates measure how many people continue to engage with a service, product, or organization over a specific period. For example, in a school, it indicates how many students stay enrolled from one year to the next. A high retention rate suggests satisfaction and loyalty, while a low rate may indicate issues that need addressing. Businesses often track retention rates to gauge customer loyalty, improve services, and boost revenue. Understanding these rates helps organizations make informed decisions about customer engagement and improvement strategies.
Additional Insights
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Retention rates measure how well information or knowledge is retained over time. In a learning context, it reflects the percentage of information that individuals can remember after a specific period, such as days, weeks, or months. For example, if 100 people learn a new concept, and 80 can recall it after a month, the retention rate would be 80%. High retention rates indicate effective learning methods, while low rates suggest that information may need to be reinforced or revisited for better long-term understanding.