Queue Theory

Queue Theory is the study of waiting lines and how they form, operate, and can be managed. It helps us understand how to improve service efficiency in areas like banks, hospitals, and customer service. By analyzing factors like arrival rates, service rates, and the number of servers, Queue Theory can help predict wait times and optimize resources. Its applications range from designing more efficient service systems to minimizing congestion in traffic. Essentially, it provides valuable insights into managing situations where demand exceeds supply.