Waitlist Management

Waitlist management refers to the process of efficiently organizing and overseeing a list of individuals or entities waiting for access to a service or opportunity, such as reservations, event tickets, or medical appointments. It involves tracking who is on the waitlist, timely communication about availability, and determining the order in which individuals will receive service. Effective waitlist management ensures that the experience is fair and transparent, minimizes frustration for those waiting, and helps maximize resource use for organizations. Overall, it aims to provide a smooth experience for both the waitlisted and the service providers.