Quality Control Circle

A Quality Control Circle (QCC) is a group of employees who meet regularly to identify, analyze, and solve work-related problems, especially those affecting quality. Typically consisting of volunteers from different levels within a company, these circles focus on improving processes, reducing waste, and enhancing productivity by leveraging the collective knowledge and experience of its members. By encouraging collaboration and open discussion, QCCs foster a sense of ownership and responsibility among staff, leading to better job satisfaction and improved organizational performance.