
Quality Management System
A Quality Management System (QMS) is a structured framework that organizations use to ensure their products or services consistently meet customer expectations and regulatory requirements. It involves setting quality policies, objectives, and processes, along with continuous monitoring and improvement. By implementing a QMS, organizations can enhance efficiency, reduce mistakes, and increase customer satisfaction. Essentially, it helps businesses manage and improve their quality practices, resulting in better performance and trust from customers, ultimately leading to success in the marketplace.