Office of the Ombudsman

The Office of the Ombudsman within the Department of State serves as an impartial and confidential resource for employees and the public. It addresses concerns related to workplace issues, such as conflicts, discrimination, or unfair treatment, by providing guidance and support. The Ombudsman listens to complaints, helps identify possible solutions, and promotes fairness in the workplace. This office aims to resolve issues informally and constructively, ensuring that all voices are heard and fostering a positive organizational culture.