National Ombudsman Association

The National Ombudsman Association (NOA) is a professional organization in the United States that supports the work of ombudspersons—independent officials who investigate complaints against government agencies. The NOA promotes best practices for resolving conflicts and improving public services through fair and impartial investigations. It provides training, resources, and a network for ombudsman professionals, helping them to enhance transparency and accountability within government. By addressing concerns from individuals and communities, the NOA plays a vital role in ensuring that citizens' voices are heard and respected in the public sector.