International Ombudsman Association

The International Ombudsman Association (IOA) is a professional organization that supports individuals known as ombudsmen—neutral, independent professionals who help resolve issues, investigate concerns, and facilitate communication within organizations such as governments, corporations, or universities. The IOA provides standards, training, and resources to ensure ombudsmen serve effectively and ethically. Their role is to promote fairness, confidentiality, and impartiality, helping people navigate conflicts or problems without fear of reprisal. Overall, the IOA advances the profession of ombudsman, fostering a trusted resource for dispute resolution and organizational improvement worldwide.