Ombudsman (New Zealand)

In New Zealand, the Ombudsman is an independent official who investigates complaints about government agencies and other public entities. The role is to ensure transparency, accountability, and fairness in public services. If a person feels unjustly treated or that their rights have been violated by a government department, they can approach the Ombudsman. This office can recommend changes and help resolve disputes, but it does not have the power to enforce decisions. Essentially, the Ombudsman acts as a watchdog, ensuring that public services operate justly and effectively for the benefit of all citizens.