ICMI (International Customer Management Institute)

The International Customer Management Institute (ICMI) is a global organization dedicated to improving customer service and support. It offers resources, training, and events for businesses to enhance their customer interactions and management strategies. ICMI helps companies understand best practices in customer care, fostering better relationships between businesses and their customers. By providing insights and tools, ICMI aims to elevate the quality of customer service across various industries, ensuring a more positive experience for consumers.