European Foundation for Quality Management

The European Foundation for Quality Management (EFQM) is an organization that helps businesses and organizations improve their performance and quality. It provides a framework known as the EFQM Excellence Model, which guides organizations in assessing their activities and identifying areas for improvement. By focusing on leadership, strategy, customer results, processes, and people, the model encourages a holistic approach to organizational management. Ultimately, EFQM aims to enhance competitiveness and encourage continuous improvement across various sectors in Europe and beyond, fostering a culture of excellence and innovation.