performance indicators

Performance indicators are measurable values used to evaluate how well an organization, team, or individual is achieving specific goals. Think of them as quality milestones that provide insight into progress and success. For example, a sales team might track monthly revenue, while a customer service department might measure satisfaction ratings. These indicators help identify strengths and areas needing improvement, guiding decision-making and strategic planning. Essentially, performance indicators serve as a health check, ensuring efforts align with objectives and enabling informed adjustments for better results.