workplace ombudsman

A workplace ombudsman is an impartial officer within an organization who helps resolve conflicts and disputes between employees or between employees and management. They provide a confidential and safe space for individuals to voice concerns, offer guidance on workplace issues, and facilitate discussions to find fair solutions. The ombudsman aims to promote a positive work environment by ensuring that everyone feels heard, respected, and supported in addressing their concerns without fear of retaliation. Essentially, they play a crucial role in fostering communication and improving workplace relations.