usability assessment

Usability assessment is the process of evaluating how easy and effective a product, website, or system is for users. This involves observing real people as they interact with the item to see how smoothly they can achieve their goals. Feedback gathered helps identify any difficulties or confusion users might face, allowing designers to make improvements. The goal is to ensure that the product is user-friendly, intuitive, and meets the needs of its audience, ultimately enhancing overall satisfaction and effectiveness.