Product Knowledge Training

Product Knowledge Training refers to educating employees about the features, benefits, and applications of products or services offered by a company. This training equips staff with the information needed to effectively communicate with customers, answer questions, and provide recommendations. It helps employees understand how products meet customer needs and enhances their confidence in selling. The goal is to create a knowledgeable team that can improve customer satisfaction, drive sales, and foster loyalty by ensuring they have a thorough understanding of what the company offers.