Key Performance Indicators (KPI)

Key Performance Indicators (KPIs) are measurable values that help organizations assess their success in achieving specific objectives. Think of KPIs as benchmarks that provide insight into how well a business is performing in crucial areas, like sales, customer satisfaction, or productivity. For example, a company might track the number of new customers acquired each month as a KPI to see if their marketing efforts are effective. By regularly reviewing KPIs, organizations can make informed decisions to improve performance and reach their goals more efficiently.