IT service delivery

IT service delivery refers to the process of providing technology-related services, such as software, support, and infrastructure, to customers or end-users. It involves managing the entire lifecycle of these services, from planning and implementation to maintenance and improvement. Effective IT service delivery ensures that users have reliable access to the technology they need to perform their tasks efficiently. This process often includes monitoring systems, responding to issues, and continually enhancing services based on user feedback and technological advancements, ultimately aiming to meet the organization's goals and improve user satisfaction.