Housing Ombudsman

The Housing Ombudsman is an independent organization that helps resolve complaints between tenants and landlords in the UK. If a tenant believes their landlord has treated them unfairly or mishandled issues related to their housing, they can escalate their concerns to the Ombudsman after trying to resolve the problem directly with the landlord. The Ombudsman investigates these complaints and aims to ensure fair treatment, offering recommendations and solutions to both parties. Their goal is to improve housing services and accountability, making sure tenants have a voice and access to fair resolution processes.