Parliamentary and Health Service Ombudsman

The Parliamentary and Health Service Ombudsman is an independent organization that investigates complaints from people who feel they have been treated unfairly or poorly by government departments, the NHS, or other public services in the UK. Its role is to review these complaints impartially, ensuring organizations are held accountable and that mistakes are put right. The Ombudsman provides an accessible route for individuals to seek justice when other avenues have not resolved their issues, helping to improve public services and ensure fair treatment for all.