grievances procedures

Grievance procedures are formal steps that individuals can follow to voice and resolve complaints or issues within an organization, such as a workplace or educational institution. Typically, the process begins with discussing the concern with a direct supervisor or designated official. If unresolved, it can escalate to higher management or a specialized committee. Documentation of the grievance and responses is usually required. The aim is to ensure fair treatment and provide a structured way to address issues, helping to maintain a positive environment and support conflict resolution.