grievance policy

A grievance policy is a set of procedures an organization follows when someone has a concern or complaint about unfair treatment, misconduct, or issues in the workplace or community. It provides a structured way to report problems, seek resolution, and ensure fairness. The policy outlines how complaints are made, who reviews them, and the steps taken to resolve disputes. Its goal is to create a respectful environment where concerns can be addressed promptly and effectively, promoting trust and accountability within the organization.