Capacity management

Capacity management is the process of ensuring that an organization has the right amount of resources—such as staff, equipment, and technology—available to meet current and future demand. It involves assessing how much work can be done efficiently and identifying any potential shortfalls or excesses in resources. By effectively managing capacity, businesses can optimize their operations, reduce costs, and enhance customer satisfaction by ensuring they can deliver products or services on time without overburdening their resources. This proactive approach helps organizations adapt to changes in demand while maintaining quality and efficiency.