American Teleservices Association

The American Teleservices Association (ATA) is a trade organization that represents companies involved in the teleservices industry, which includes telemarketing and customer service operations conducted over the phone. Founded in 1988, the ATA advocates for the interests of its members, promotes responsible business practices, and provides resources and training. It also engages with lawmakers and regulators to address policies affecting the industry, ensuring that teleservices businesses can operate effectively while also respecting consumer rights. The ATA aims to enhance the professionalism and reputation of teleservices through standards and best practices.