Teleservices

Teleservices refer to services provided remotely through telecommunications technology, allowing organizations to communicate with customers, clients, or employees without physical presence. This includes activities like customer support via phone or chat, telemarketing, remote technical assistance, or conducting surveys. Teleservices improve efficiency and accessibility, enabling businesses to reach people across different locations quickly and cost-effectively. They rely on tools like phone systems, internet-based communication platforms, and automated systems to facilitate seamless interaction, making service delivery more flexible, scalable, and responsive to user needs.