Thomas Gilbert (Performance Improvement)

Thomas Gilbert was a pioneer in the field of performance improvement, best known for developing the "Behavior Engineering Model." He emphasized that to enhance performance, organizations should analyze two main aspects: the environment and the individual's will and skills. Gilbert believed that often, performance issues arise not from a lack of ability but from inadequate support or motivation. His work encourages a systematic approach to identify underlying factors affecting performance and to create effective solutions that improve outcomes in the workplace, focusing on both individual capabilities and organizational conditions.