The Patient Experience Institute

The Patient Experience Institute (PEI) is an organization dedicated to improving healthcare quality by focusing on the experiences of patients. It conducts research, offers training, and provides resources to help healthcare providers understand and enhance patient interactions. By emphasizing the value of patient feedback, PEI aims to foster a more compassionate and effective healthcare system. Ultimately, the goal is to ensure that patients feel heard, respected, and engaged in their care, leading to better health outcomes and overall satisfaction within healthcare environments.