System-Based Errors

System-based errors refer to mistakes that occur due to flaws within a system or process rather than individual actions. For example, in a healthcare setting, if a hospital's electronic records system consistently mislabels patient medications, it can lead to harmful errors for multiple patients. These errors highlight the importance of examining and improving systems to prevent failures. Instead of blaming individuals, the focus is on understanding how the system can be modified to enhance performance and safety, ensuring that errors are minimized across the board.