service user empowerment

Service user empowerment refers to the process of enabling individuals who use services, such as healthcare, social services, or community programs, to gain control over their own lives and make informed choices. This involves providing them with information, support, and resources, allowing them to actively participate in decisions that affect their well-being. The goal is to enhance their confidence and autonomy, ensuring their voices are heard and respected. When service users are empowered, they can advocate for their needs, leading to better outcomes and more personalized services.