Retention strategy

A retention strategy refers to the methods and practices that organizations use to keep their customers, clients, or employees engaged and satisfied over time. In the context of general knowledge, it involves creating a positive experience, building strong relationships, and ensuring that individuals feel valued and supported. Effective retention strategies can include offering personalized services, maintaining open communication, providing rewards or incentives, and addressing any concerns promptly. By focusing on retention, organizations aim to reduce turnover and foster loyalty, ultimately leading to sustainable growth and success.