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Personalization and Customization Strategies

Personalization and customization are strategies used to enhance user experiences by tailoring content or products to individual preferences. Personalization involves algorithms that analyze user behavior and preferences to suggest specific items or information automatically, like Netflix recommending movies based on your viewing history. Customization, on the other hand, allows users to directly modify or choose options based on their desires, such as designing a backpack's color and features. Both approaches aim to make interactions more relevant and satisfying, increasing engagement and loyalty to brands or services.