Operations Control Center

An Operations Control Center (OCC) is a centralized facility that monitors and manages the operations of a company or organization, often in sectors like transportation, utilities, or emergency services. It oversees real-time activities, ensuring safety, efficiency, and effective communication among teams. The OCC analyzes data, coordinates responses to incidents, and makes decisions to optimize performance and resolve issues quickly. By having a dedicated team and advanced technology, the OCC helps maintain smooth operations and addresses any disruptions, ensuring services are delivered reliably to customers and stakeholders.