Numeric Rating Scale

A Numeric Rating Scale (NRS) is a tool used to assess opinions, satisfaction, or experiences by assigning a number to represent feelings or levels. Typically, it ranges from 0 to 10, where 0 means "no satisfaction" and 10 means "complete satisfaction." Respondents consider their experiences or perceptions and choose a number that reflects their viewpoint. This method is widely used in surveys and feedback forms, allowing for straightforward data analysis and comparison, making it easier for organizations to understand and improve their services or products based on collected responses.