Juran Trilogy

The Juran Trilogy is a quality management framework that focuses on three key processes: quality planning, quality control, and quality improvement. Quality planning involves identifying customer needs and establishing procedures to meet them. Quality control monitors and measures processes to ensure standards are maintained. Quality improvement seeks ongoing enhancement of processes to increase efficiency and reduce defects. Together, these elements create a structured approach to achieving high-quality products and services, helping organizations deliver consistent value to customers while continuously refining their operations.