Juran

Juran refers to Joseph M. Juran, a key figure in quality management and improvement. He emphasized the importance of managing quality in organizations and developed the "Juran Trilogy," which consists of quality planning, quality control, and quality improvement. Juran believed that quality is essential not just for manufacturing but also for all aspects of business and services. His work helped establish systematic approaches to ensuring products and services meet customer expectations, thereby enhancing organizational performance and competitiveness. Juran's influence is significant in shaping modern quality management practices across various industries.