Juran's Quality Trilogy

Juran's Quality Trilogy consists of three key components essential for managing quality: Quality Planning, Quality Control, and Quality Improvement. 1. **Quality Planning** involves identifying customers’ needs and designing products or services to meet those needs. 2. **Quality Control** focuses on ensuring that processes run smoothly and products meet established standards. 3. **Quality Improvement** aims to enhance processes and products over time by identifying areas for growth and implementing changes. Together, these elements help organizations deliver high-quality products, boost customer satisfaction, and foster continuous improvement.