IT Service Continuity Management (ITSCM)

IT Service Continuity Management (ITSCM) is a process that ensures an organization's IT services can continue and recover quickly in the event of a disruption, such as a natural disaster, cyberattack, or technical failure. It involves planning and preparing to minimize the impact of incidents on services that support business operations. By identifying critical services, establishing backup systems, and regularly testing recovery plans, ITSCM helps organizations maintain essential functions and protect their data, ensuring they can quickly return to normal operations when faced with unexpected challenges.