Front Office

The Front Office is the part of a business that interacts directly with clients or customers. In contexts like hotels, casinos, and financial institutions, it includes roles such as receptionists, customer service representatives, and sales teams. They handle inquiries, provide information, and manage transactions, ensuring a positive experience for clients. The Front Office is crucial for building relationships and maintaining customer satisfaction, making it a key component of a company's success. Essentially, it’s the face of the business, playing a vital role in communication and service delivery.