Emergency Medical Dispatching

Emergency Medical Dispatching (EMD) is a specialized process used by emergency services to assess and prioritize calls for help, like medical emergencies. When someone calls 911, trained dispatchers ask specific questions to understand the situation, offering crucial instructions while help is on the way. This ensures the right medical response is sent quickly and effectively, potentially saving lives. Dispatchers also provide first aid guidance, calming the caller and keeping them informed until emergency personnel arrive. EMD plays a vital role in delivering timely medical assistance and improving outcomes in urgent situations.