Emergency Communication Centers

Emergency Communication Centers (ECCs) are specialized facilities that manage emergency calls and dispatch response teams for incidents like fires, medical emergencies, and other urgent situations. When you dial 911 or a local emergency number, your call goes to an ECC where trained operators assess the situation, gather important information, and coordinate with police, fire, or medical services. ECCs ensure a prompt and effective response to emergencies, helping to save lives and maintain public safety by acting as a vital communication link between the public and emergency responders.