Emergency Medical Dispatcher

An Emergency Medical Dispatcher (EMD) is a trained professional who provides immediate assistance to callers reporting medical emergencies. They assess the situation over the phone, gather critical information, and give step-by-step instructions to help you manage the emergency until emergency responders arrive. They also coordinate and prioritize resources, ensuring help reaches the right place as quickly as possible. Essentially, EMDs serve as a vital link between the caller and emergency medical services, guiding and supporting you through stressful situations to improve outcomes and ensure safety.