Distance Selling Directive

The Distance Selling Directive is a European Union law that protects consumers when they buy goods or services without seeing them in person, such as online or over the phone. It ensures that consumers have the right to clear information about what they're buying, including price and delivery details. Most importantly, it gives them the right to cancel their order within a certain period (usually 14 days) and receive a full refund. This directive aims to promote fair trading practices and provide consumers with confidence when making purchases remotely.