Digital Service Standard

The Digital Service Standard is a set of criteria established to ensure that government digital services are user-friendly, accessible, and efficient. It focuses on meeting the needs of users, such as providing clear information and seamless online experiences. The standard promotes best practices in design and development, ensuring services are tested with real users and continually improved. By adhering to these guidelines, governments aim to create digital services that are reliable, inclusive, and effective, ultimately enhancing public services and making them easier to navigate for everyone.