consumer arbitration

Consumer arbitration is a method of resolving disputes between consumers and businesses outside of court. Instead of going through a traditional lawsuit, both parties agree to present their case to an impartial third party, known as an arbitrator. The arbitrator reviews the evidence and makes a binding decision that both sides must accept. This process is often faster and less expensive than court. Many businesses include arbitration clauses in contracts, meaning consumers may waive their right to sue in favor of this alternative approach if a dispute arises.