Mediation Techniques

Mediation techniques are strategies used to help resolve conflicts between parties through a neutral third party, the mediator. The mediator facilitates communication, helping each side express their views, needs, and concerns. Key techniques include active listening, where the mediator fully engages and acknowledges feelings, and reframing, which restates issues in a more constructive manner. Problem-solving is also crucial, guiding parties to find common ground and explore mutually beneficial solutions. Mediation is typically collaborative, aimed at fostering understanding and cooperation, rather than imposing a decision, ultimately seeking to reach a satisfactory agreement for all involved.