usability maturity model

The Usability Maturity Model is a framework that helps organizations assess and improve how user-friendly their products or services are. It outlines different levels of usability practices, from basic efforts to create easier experiences to advanced, integrated methods where usability is a key part of the design process. By progressing through these levels, organizations can enhance user satisfaction, efficiency, and overall product effectiveness. This model encourages a structured approach to making products more intuitive and accessible, ultimately benefiting both users and the organization.