Tiered Support Model

The Tiered Support Model is a structured approach to providing assistance, typically used in education and customer service. It involves multiple levels of support, where each level addresses different complexities of needs. For example, at Tier 1, general solutions or resources are offered to everyone. If further help is needed, individuals can move to Tier 2 for more personalized guidance. Finally, Tier 3 provides specialized support for those with the most complex issues. This model ensures that support is accessible and appropriately tailored, helping to efficiently meet the needs of all individuals.