The HR Scorecard

The HR Scorecard is a tool that helps organizations measure how effectively their human resources (HR) strategies support overall business goals. It links HR activities—like hiring, training, and employee engagement—to key business outcomes such as productivity, customer satisfaction, and financial performance. By tracking specific metrics, it provides insights into whether HR initiatives are adding value and guiding strategic adjustments. Essentially, it ensures HR efforts contribute directly to the organization’s success and helps leaders make informed decisions about their workforce.