Service Ecosystem Framework

The Service Ecosystem Framework is a way to understand how different organizations and individuals interact to create value through services. Imagine it like an ecosystem in nature, where various species and elements contribute to a balanced environment. In this context, various businesses, customers, technologies, and policies work together, influencing one another. This framework helps us see how these connections shape experiences and outcomes, highlighting the importance of cooperation, relationships, and shared resources in delivering services that meet people's needs effectively.