Salesforce Einstein

Salesforce Einstein is an artificial intelligence (AI) technology integrated into Salesforce's platform that helps businesses analyze data and make smarter decisions. It automatically identifies patterns, predicts outcomes, and provides recommendations to personalize customer interactions, improve sales, and enhance marketing efforts. Essentially, Einstein works behind the scenes to make CRM (Customer Relationship Management) data more insightful and actionable, enabling companies to serve their customers better and grow more efficiently.